--- title: "Visiting Policies" id: "210121" type: "page" slug: "visiting-policies" published_at: "2025-07-27T17:03:59+00:00" modified_at: "2026-05-12T14:26:04+00:00" url: "https://xopupsva.com/visiting-policies/" markdown_url: "https://xopupsva.com/visiting-policies.md" excerpt: "Visiting Our Puppies? Here’s What You Need to Know! At XO PUPS, we’re all about wagging tails, happy hearts, and finding every pup their perfect forever home. We love that […]" --- #### Video Close - # Visiting Policies - # Visiting Policies ## **Visiting Our Puppies? Here’s What You Need to Know!** At XO PUPS, we’re all about wagging tails, happy hearts, and finding every pup their perfect forever home. We *love* that you’re excited to meet our furry friends—but before you dive into snuggles and zoomies, let’s go over a few things to make sure everyone (especially the pups!) stays safe, happy, and healthy. ##### **💡 Why We Have Visiting Policies** Puppies aren’t just adorable—they’re also delicate! They need structure, rest, and limited exposure to germs and stress. We’ve created some quick and easy policies to make your visit awesome for **you** and peaceful for **them**. 🐾 ##### **🗓️ Visits & Appointments** **Appointments are highly recommended!**We’re not a petting zoo—we’re a puppy matchmaking service! Booking an appointment ensures we have time to help you meet the *right* pup and keeps our furry crew from getting overwhelmed. Walk-ins are welcome (yay!) but puppy play may be limited based on availability. ##### **🧸 Bringing Kids?** We love little humans almost as much as we love little dogs! But for safety: - Children under 18 must be supervised by an adult at all times. - We may limit how many kids interact with the puppies at once—just to keep things calm and gentle for everyone involved. ##### **🐕‍🦺 Puppy Play Limits** To keep our pups relaxed and happy: - We usually allow **1–2 puppies out per visit** - Our staff may limit play based on your preferences and the puppies’ mood that day - No roughhousing or excessive handling—we’re here for serious puppy love only! ❤️ ##### **⏰ Downtime Is a Must** Even the most energetic floof needs a break. Here’s when the pups rest: - **Monday through Saturday:** 4:00 PM – 5:00 PM - **Sunday:** 3:00 PM – 4:00 PM 💤 No playtime during these rest and feeding hours, please! They need their beauty sleep and belly fill-ups. **After 7 PM?** Puppy bedtime begins. 🐾 No more playtime—just cozy cuddles in their crates. ##### **📝 Our Puppy Interaction Form** Before you meet a pup, we’ll ask you to fill out a quick form. Why? It helps us: - Get to know you and your puppy preferences - Track visits for safety and care - Make sure we’re keeping things organized and sanitary By signing, you also agree to let us keep a secure record of your basic ID and contact info. (We don’t share—scout’s honor. 🤝) ##### **🛑 A Friendly Heads-Up** We know puppies are irresistible—but remember: **This isn’t just playtime. It’s a serious step toward adoption.** We limit how and when puppies are brought out to ensure their health and well-being. We reserve the right to approve or deny play requests based on the needs of our pups at the time of your visit. ##### **💕 Thank You for Understanding** Our goal is to help you find your new best friend in the happiest, healthiest way possible. Thank you for being kind, respectful, and mindful as we guide you through the XO PUPS experience. We’re here to help—so if you have questions or want to schedule your visit, give us a call at 703.350.4781. **We can’t wait to help you meet your perfect pup!** XO PUPS **827 Google reviews** [Write a review](https://admin.trustindex.io/api/googleWriteReview?place-id=ChIJLxInoU1HtokR3UBTUhsL834) Posted on Google Angel K. Trustindex verifies that the original source of the review is Google.My husband and I came in to visit to look at the puppies and options they have. They gave us a good amount of time to get to know a puppy, but we had another puppy in mind too. They did a great job with handling customers. The staff quickly wanted to know the purpose and how serious we were on buying before they gave out a second puppy, which I understand. However, we were interested but this also turned us off. The puppies were individually confined which is not great environmentally and socially for them. (My opinion, but to each their own.) Otherwise, it was not bad of an experience. I will come back. Just things to consider. We will keep them in mind for a specific breed only. Posted on Google Zahra Safavian Trustindex verifies that the original source of the review is Google.We had a great experience at XO with our first dog so it was a no-brainer to return when we were looking to add another puppy to our family. We had an equally great experience the second time around, and happy to find another perfect match. Posted on Google Rose Fitzmorris Trustindex verifies that the original source of the review is Google.Rene was super informative and helpful throughout the experience! My family and I are so excited to bring home our girl ☺️ Posted on Google Luis Torrealba Trustindex verifies that the original source of the review is Google.Got my German shepherd puppy from here for a reasonable price, the process was reallly simple and fast they even threw in some complimentary items for the dog as a gift would recommend xo pups! Posted on Google shahyad Shawn lotfalian Trustindex verifies that the original source of the review is Google.Lovely place and best customer i visit this store the girl it was helpful and friendly but I forgot her name i sorry she help me to visit pomeranian puppy I will recommend this store to everyone and I'm going back to pick up pomeranian Posted on Google se jung son Trustindex verifies that the original source of the review is Google.Rene he is awesome ~ Posted on Google Madison Nelson Trustindex verifies that the original source of the review is Google.Drove up from Norfolk to see a puppy and we’re taking him home the same day, super friendly staff and quick process! Verified by Trustindex Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. [Read more](https://www.trustindex.io/?a=sys&c=wp-verified-badge&url=/the-trustindex-verified-badge/) ### Address [14398 Chantilly Crossing Lane Chantilly, Virginia 20151](https://maps.google.com/maps/dir//14398+Chantilly+Crossing+Ln+Chantilly,+VA+20151/@38.8974649,-77.4429202,16z/data=!4m5!4m4!1m0!1m2!1m1!1s0x89b6469975900001:0x5872128d6115465d) [Phone: 703.378.7849](tel:703.378.7849) ### Let's Connect - [https://linktr.ee/xopups](https://linktr.ee/xopups) - [https://www.instagram.com/xopupsofficial/](https://www.instagram.com/xopupsofficial/) - [https://www.tiktok.com/@xopupsofficial](https://www.tiktok.com/@xopupsofficial) - [https://www.facebook.com/XOPupsOfficial/](https://www.facebook.com/XOPupsOfficial/) - [https://www.youtube.com/@XOPUPS](https://www.youtube.com/@XOPUPS) ### Hours - Monday - Friday, 12PM to 8PM - Saturday, 11AM to 8PM - Sunday, 12PM to 7PM [Help Need Help?](#contact) [Back to Top](#) #### Not seeing what you are looking for? #### Canine Care Certified CCC is a nationwide certification program which establishes rigorous standards for breeders. 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