Based on 554 reviews
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Rad LadyRad Lady
21:32 01 Sep 23
We’ve had a wonderful experience at XO pets. They are welcoming, provide excellent teaching about the puppy supplies they provide with our new puppy. Strongly recommend checking them out!
Abeke TeyiboAbeke Teyibo
19:35 26 Aug 23
Amazing place and they give you everything you need when you are just starting with a new puppy. Worth every penny!
johana cabrerajohana cabrera
18:44 13 Aug 23
We had an amazing experience! The customer service was great and the dogs seemed to be well taken care of. We are so happy to have found the right puppy for us.
Michelle WashingtonMichelle Washington
12:25 13 Aug 23
My mother-in-law was very satisfied with the purchase of her new baby. Kevin and Alex made the experience very easy and enjoyable. They explained every step and were knowledgeable and professional. Top-notch service!
Anirudh KodumuriAnirudh Kodumuri
22:28 08 Aug 23
Great place to explore new puppies and good customer service experience, I would recommend checking out
Wice ShakerWice Shaker
21:26 26 Jul 23
Thank you Andrea for helping us with our first puppy. She was very helpful and patient with us as we wanted to see multiple different puppies. She was able to answer all of my questions and sent us home with everything we needed so I wouldn’t have to worry about anything but enjoy our new family member. Thank you!
Nik DavenportNik Davenport
22:59 20 Jul 23
Great experience! Kevin is very knowledgeable and thorough. Clean and organized store. You get everything you need for a new puppy family member.
Sierra DavisSierra Davis
17:15 05 Jul 23
We just picked up our Shih Poo! Kevin helped us and was wonderful! He gave us plenty of information and answered all of questions. The puppy is super cute and we love him already!!!
Subgurrrl YezSubgurrrl Yez
23:02 18 Jun 23
We had a great experience at XO Pups. The customer service was great and the establishment was clean…Andrea helped us through the process. The puppies were well groomed, happy and playful. I would recommend this place if you are interested in getting a puppy!!!
Brian EmersonBrian Emerson
18:43 09 Jun 23
XO PUPS is top notch. The boutique is very clean, staff is professional, and there is not pressure to buy. The selection of puppies is a bit overwhelming if you are “window shopping” but we came with a purpose. They gave us plenty of time to get to know the puppies personality and there is zero pressure to buy. Glad we have a new addition to the family and we recommend XO PUPS if you are looking to expand your family.
Hannah LangfordHannah Langford
18:37 13 May 23
We had such a smooth experience. Andrea was very attentive and helped me with all of my questions regarding care of our new addition as well as pricing. The puppies here definitely seem well taken care of!
Tonia ChapmanTonia Chapman
18:08 13 May 23
Just visited and found our new fur baby! I I absolutely love the quality of service we received. Vanessa explained in detail how they care for the puppies and all of home care instructions. I highly recommend XO Pups if your looking for your future fur baby!
Ms. VMs. V
22:24 08 Apr 23
Wonderful experience. From the moment you walk in you’re greeted with a warm smile. This is my second time purchasing from Xo pups.
Michael WelchMichael Welch
23:08 18 Mar 23
Well we added a goldendoodle to our collection. I would recommend this store they seem like they really take care of the animals and most of all they seem like they really care. Very helpful walk us through the process told us everything we needed to know definitely would recommend
Jen RodriguezJen Rodriguez
01:37 22 Jan 23
Kevin and Daniel were both amazing. They made my experience here amazing and extremely easy. They even stayed late to help me with my new pup!! 100% recommend this place!!!
Jennifer MillerJennifer Miller
10:53 16 Jan 23
Our experience getting our puppy from XO Pups was an amazing experience because of the pleasant staff and professional handing of our questions, paperwork and entire transaction there. We are so happy we have a new member of our family and thanks to Daniel and Vanessa for their expert help!!!
Hope BeaversHope Beavers
19:22 18 Dec 22
The experience was amazing. Vanessa provided great customer service and explained everything including background on our puppy. The store also provided us with everything we needed to take home our puppy. I highly recommend XO Pups!!
Kyla GroomsKyla Grooms
20:48 04 Sep 22
It was an amazing experience! We got great service and the workers really seemed to care about us and the puppies. They have great packages for first time puppy owners and were very helpful with any questions we had! All the puppies are energetic and happy and all seem healthy and well taken care of!
Johnathaan PannellJohnathaan Pannell
20:18 27 Jun 22
I made an appointment same day, and was greeted by Andrea, the worlds most energetic salesperson. she was amazing! She swiftly assisted me in getting a puppy. The service of this shop is top tier. The manager Daniel walked through the entire process and was very responsive to my questions.Highly recommend!
Steven SmithSteven Smith
22:18 11 Mar 22
We are so excited to welcome our new family member Neomi! XO Pups VA offered excellent service and Vanessa was very knowledgeable! They have a great selection and provide you with all you need to make the transition as easy as possible. We highly recommend XO Pups VA. Thank you!
Amy MeldauAmy Meldau
20:50 31 Dec 21
We had a very positive experience with the store staff. They were very friendly and attentive even when it was busy in the store at one point. They answered all of my questions. Only a 4 instead 5 because of the high price, but I know they are competitive with other places & Terra puppy package supplies are so awesome and helpful!!. Overall we are so grateful for their help and convenience of finding our new furry family member!
David BarryDavid Barry
19:27 14 Aug 21
Amazing store!! My wife and I just bought our first puppy here today. The service was incredible and the store is incredibly clean and beautiful to walk into. The dogs are well taken care of and seem really happy. I would definitely recommend anyone to get their new puppies here! Thanks guys!
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