Support Team

Puppy Adoption Support When You Need It

Have a concern after your puppy adoption? Solutions.pet offers dedicated puppy adoption support for all of our puppies for sale. If you have a question about your new puppy or need help after adoption, just complete an online inquiry whenever it suits you. For urgent matters, contact Solutions.pet at 877.658.5155. Their friendly, caring team at Solutions.pet is available seven days a week to answer questions about your puppy adoption.

Woman relaxing on the couch with her small puppy, backed by puppy adoption support from XO PUPS

Why XO PUPS Partners With Solutions.pet

At XO PUPS, we know how important it is to feel confident and supported after you bring a puppy home. That’s why we’ve partnered with Solutions.pet, so you have the resources you need. We’re here to help with puppy care tips and with any concerns after adoption. Plus, if you’re ever unsure about next steps or your puppy’s health, Solutions.pet is just a click or call away. Solutions.pet also backs our puppy warranties, which you can read about on our warranties and care page.

Help With Feeding, Training and Puppy Health

Need guidance on feeding, training or general puppy health care? Solutions.pet offers expert advice to make your puppy’s move to a new home as smooth as possible. In addition, their puppy adoption support is personal, so it fits you and your new puppy.

Small questions are welcome too. After all, Solutions.pet gives you the support you need to give your new puppy the best start in life. So lean on the experts, and help both you and your puppy settle into a happy, healthy new life together.

Puppy Adoption Support for Everyday Challenges

Some days bring challenges, from teething to getting used to a new home. When that happens, Solutions.pet has helpful tips and resources, so you get the guidance you need. The team understands that adopting a puppy can be demanding, both emotionally and physically. That’s why they offer full support to make the experience as fulfilling as possible. With their help, you’ll have peace of mind knowing you’re not alone and expert help is always available.

Puppy adoption is an exciting, rewarding experience. Solutions.pet is here to make sure you have the support you need to make it smooth and successful. You can also find quick answers on our puppy adoption FAQs page, or contact XO PUPS at our Chantilly store. Just call 703.350.4781, or stop by 14398 Chantilly Crossing Lane in Chantilly, Virginia.

Come see us

14398 Chantilly Crossing Lane, Chantilly, Virginia 20151 (opens Google Maps in a new tab)
Mon – Fri
12pm – 8pm
Sat
11am – 8pm
Sun
12pm – 7pm

Call 703.378.7849

Get directions

Looking for a puppy?

Meet every puppy in the store right now, with photos, details and pricing.

See available puppies

Come meet your new best friend.

Walk in, meet the puppies, ask us anything - our team is here to help you find the perfect match.

14398 Chantilly Crossing Lane, Chantilly, Virginia 20151 (directions, opens in a new tab)

See available puppiesCall 703.378.7849

      
   XO PUPS
   827 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Angel K. 
 
 
 
 Trustindex verifies that the original source of the review is Google. My husband and I came in to visit to look at the puppies and options they have. They gave us a good amount of time to get to know a puppy, but we had another puppy in mind too. They did a great job with handling customers.
The staff quickly wanted to know the purpose and how serious we were on buying before they gave out a second puppy, which I understand. However, we were interested but this also turned us off.

The puppies were individually confined which is not great environmentally and socially for them. (My opinion, but to each their own.)

Otherwise, it was not bad of an experience. I will come back. Just things to consider. We will keep them in mind for a specific breed only.
  
 
      Posted on Google  
   
   Zahra Safavian 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience at XO with our first dog so it was a no-brainer to return when we were looking to add another puppy to our family. We had an equally great experience the second time around, and happy to find another perfect match.
  
 
      Posted on Google  
   
   Rose Fitzmorris 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rene was super informative and helpful throughout the experience! My family and I are so excited to bring home our girl ☺️
  
 
      Posted on Google  
   
   Luis Torrealba 
 
 
 
 Trustindex verifies that the original source of the review is Google. Got my German shepherd puppy from here for a reasonable price, the process was reallly simple and fast they even threw in some complimentary items for the dog as a gift would recommend xo pups!
  
 
      Posted on Google  
   
   shahyad Shawn lotfalian 
 
 
 
 Trustindex verifies that the original source of the review is Google. Lovely place and best customer i visit this store the girl it was helpful and friendly but I forgot her name i sorry she help me to visit pomeranian puppy I will recommend this store to everyone and I'm going back to pick up pomeranian
  
 
      Posted on Google  
   
   se jung son 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rene he is awesome ~
  
 
      Posted on Google  
   
   Madison Nelson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Drove up from Norfolk to see a puppy and we’re taking him home the same day, super friendly staff and quick process!
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on XO PUPS's Google Business Profile. Learn more

At XO Pups, we offer the best prices and value in the DC, VA and MD area, guaranteed. Only valid on competing pet store pricing with same age, sex, breed, appearance, and registration of competitor’s puppy offering. Back to reference 1
Discount Terms and Conditions: Offer only valid on new arrivals and select puppies. Back to reference 2