Warranties & Care
Unwavering Service and World Class Puppy Warranties
At XO PUPS in Chantilly, VA, every adoption comes with friendly service and our puppy warranties. We want you and your new puppy to feel secure, supported and excited about the move home. That’s why our puppy warranties let you adopt with confidence. Plus, our team is here for you at every step, so your puppy gets the best possible start in life.
We Start You Off on the Right Paw
Nothing should get in the way of building a happy home with your new puppy. So we keep things simple, from browsing our available puppies to the day you bring yours home. Our trained team is always ready to help, even if you’re only looking today.
How We Care for You
We value our relationship with you as much as the bond you’ll build with your puppy. That’s why we offer strong puppy warranties, financing options and a full line of pet supplies. In addition, our partners at Solutions.pet back our Triple Warranty, so you get real peace of mind.
Veterinary Follow Up
We want every puppy to stay as healthy and happy with you as they were with us. For that reason, we include a complimentary physical exam at Potomac Valley Vet Hospital. There, you can talk about your puppy’s ongoing health and medical needs. You can read more about it on our veterinarian care page. Also, ask us about spay and neuter programs that help reduce the homeless pet population.
A Warranty You Can Count On
You felt a connection with your new puppy the moment you saw them. Their tail wagged, and then your heart melted. So as your puppy moves from our home to yours, our puppy warranties are here to support you.
- 3 Day Returns: If your new puppy isn’t the right fit, you can return them within three days for an exchange. No hassle, no heartache.
- 3 Week Limited Warranty: We’re confident in the health of every puppy we adopt. So if a licensed veterinarian diagnoses your puppy with a bacterial or viral infection within 21 days, we’ll cover all treatment costs through Solutions.pet.
- Lifetime Hereditary and Congenital Warranty: If your puppy is diagnosed with a hereditary or congenital condition, we offer a store credit up to the original purchase price for future adoptions. Note: Excludes Bulldogs.
Your Peace of Mind with Puppy Warranties
At XO PUPS, we offer healthy puppies and warranties built for peace of mind. Our puppy warranties protect both you and your new puppy, so every adoption is a happy and lasting one. For general health tips, the AKC dog health guide is a great place to start. Then, when you’re ready to meet a puppy, book an appointment at our Chantilly store.
Come see us
- 14398 Chantilly Crossing Lane, Chantilly, Virginia 20151 (opens Google Maps in a new tab)
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- Mon – Fri
- 12pm – 8pm
- Sat
- 11am – 8pm
- Sun
- 12pm – 7pm
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14398 Chantilly Crossing Lane, Chantilly, Virginia 20151 (directions, opens in a new tab)
