XO PUPS Culture

Happy Puppies Make Happy Owners: We Are Just Here to Make the Match!

At XO PUPS, we are animal lovers at our core. We specialize in pairing like-hearted animal lovers with their FFF (furry friend forever) and provide the tools, pet supplies and resources to forge a bond that lasts a lifetime.

Together with love, an intensive husbandry program, veterinary care and expert training, we help puppies find their forever families. At XO PUPS, we promise to provide the cutest, happiest and highest quality puppies. We ensure our puppies are bred and raised ethically, humanely and with love.

Puppy Matching Services

We know that sometimes searching for a puppy can be quite stressful, that’s why everything we do is designed to ensure our puppies come from great breeders and are only placed with families committed to providing a forever home for their new companion. We help families achieve the perfect balance between lifestyle and personality for their furry four-legged friends. We aim to nurture the bond families have with our puppies to build a relationship that will last a lifetime.

In addition, comprehensive FAQ resources provide transparency around topics such as puppy health, registration, and the adoption process. Together, these resources are designed to give pet owners reliable information and ongoing support so they can care for their puppies with confidence.

Customer & Puppy Satisfaction Every Time

XO PUPS is an environment where the genuine care and satisfaction of our customers is our top priority. Each member of our staff is extensively vetted and trained before working with us and we put our focus on customer education. We never want to put you or one of our pups in a situation that doesn’t feel right. Our promise to you (and our four-legged heroes) is:

• A clean, comfortable environment in which our customers and puppies can get to know one another
• Friendly, caring team members who get to know you to determine the best puppy match
• Puppy buying and care guidance offered by a member of our highly trained staff
• Ongoing puppy care education and quality pet supplies to support your new FFF relationship

Our Triple Warranty

Here at XO PUPS, we offer a unique warranty to our customers. We’re so sure that you and your new puppy will be happy together that we provide an exclusive triple warranty, which includes:

• Three-day Return Policy
• Three-Week Limited Warranty
• LIFETIME Hereditary and Congenital Warranty

If for any reason you or your puppy isn’t happy, we stand by our warranty terms. Our business isn’t just pet supplies and puppy sales; it’s building happy homes with strong connections. As animal lovers, we cherish the relationship you will have with your puppy just as much as you do. We make financing available to our customers because we never want cost to stand in the way of a lifelong friendship.

Stop Into Our Chantilly, VA Pet Shop to Meet Your Newest FFF

If you’re looking for your furry forever friend, stop by to meet our excited puppies and compassionate staff. We make it easy and fun to bring a new member of the family home and with our triple warranty, there’s absolutely no reason to hesitate. Conveniently located near Costco, Chipotle, Sushi Ohayo Roaming Rooster, and Potbelly in the Chantilly Crossing Shopping Center, we are only a few minutes from home. If you have any questions or need directions, speak to a friendly member of our team by calling (703) 378-7849.

Please beware of scammers. We only provide puppies in store, and DO NOT SHIP them. Call us directly to make an appointment. Scammers may pretend to be us and claim they can sell you puppies online. They may try to steal your personal information or trick you into sending them money. That’s why it’s important to protect yourself and to report internet fraud if you have been victimized.

En XO PUPS, hablamos español.