Unwavering Service and World-Class Puppy Warranties

At XO PUPS, we provide unmatched customer service and world-class puppy warranties with every adoption. We want you and your new puppy to feel secure, supported, and excited about the transition. Our commitment to puppy warranties ensures that you can adopt with confidence. We’re here for you every step of the way, making sure every puppy receives the best possible start in life.

We Start You Off on the Right Paw

Nothing should get in the way of building a happy home for you and your new puppy. We ensure your experience is seamless, from browsing to bringing your new puppy home. Our trained team always stands ready to assist you, whether you’re just exploring or ready to adopt.

How We Care for You

We value building a relationship with you as much as we value building one with your new puppy. We offer industry-leading puppy warranties, financing options, and a variety of pet supplies to ensure that you feel confident and comfortable with your adoption decision. Our partners at Solutions.pet back our Triple Warranty for peace of mind.

Veterinary Follow-Up

We want every puppy to remain as healthy and happy with you as they were with us. We provide a complimentary physical exam at Potomac Valley Vet Hospital, where you can discuss your puppy’s ongoing health and medical needs. Ask about spay and neuter programs to help reduce the homeless pet population.

A Warranty You Can Count On

You felt an instant connection with your new puppy the moment you saw them. Their tail wagged, and your heart melted. As you transition from our home to yours, we’re here to support you with our industry-leading puppy warranties.

• 3-Day Returns: If your new puppy isn’t the right fit, you can return them within three days for an exchange—no hassle, no heartache.
• 3-Week Limited Warranty: We’re confident in the health of every puppy we adopt. If a licensed veterinarian diagnoses your puppy with a bacterial or viral infection within 21 days, we’ll cover all treatment costs through Solutions.pet.
• Lifetime Hereditary and Congenital Warranty: If your puppy is diagnosed with a hereditary or congenital condition, we offer a store credit up to the original purchase price for future adoptions. Note: Excludes Bulldogs.

Your Peace of Mind with Puppy Warranties

At XO PUPS, we provide high-quality pets and warranties designed to offer peace of mind. Our puppy warranties protect both you and your new puppy, ensuring every adoption is a happy and lasting experience.