Entrusting a stranger to look after your beloved pet is a difficult decision for any owner to make. Who’s more qualified, the kennel facility, or the pet sitters you find through apps such as Rover and Wag? How can you be certain that your furbaby ends up in good hands?

What to Look for In a Kennel

While the rates for pet hotels tend to be higher than those of a sitter, the best facilities offer services that your neighborhood dog-walker can’t! Most kennels provide professional bathing, grooming, training, along with live surveillance that can be accessed from your phone. You’re able to see who interacts with your pet the most and observe how they’re responding to the stay.

Don’t depend on online reviews for an honest peek into the facility you’re interested in. Take a tour and see for yourself! Is there rat poop in the drains or along the floorboards? Are the individual runs clean and free of urine or feces? Do the animals have proper bedding? Are senior dogs getting the extra attention necessary? 

Make sure that the building is up to date with Fire Marshal regulations and ask to see where the extinguishers are located. Some locations keep one or two staff members on-site during the evening, but it’s not uncommon for companies to send all of their employees home after a certain time in the evening.

This is something to seriously consider if you’re not comfortable with your pet being alone for an extended period away from home.

Working With a Sitter

You may have to set up your own surveillance system if you hire an in-home pet sitter, but at least you know exactly who is coming and going. Keeping your furbaby at home also means that they won’t have as much exposure to diseases like kennel cough and distemper. Both are highly contagious, and outbreaks have occurred in boarding facilities.

Give your sitter a mini-interview. Ask them about their experience with animals. If your pet has any special needs, find out whether or not they’ll be comfortable with the requirements. Unlike boarding facilities, you may have better like with the accuracy of online reviews. Look for someone who has repeat clients, lots of photos, and a good reputation within the community of the app or website.

Keep in mind that a cheaper rate doesn’t necessarily mean that you’re getting an awesome deal. Like most things in life, you get what you pay for. It’s no different when hiring someone to look after the thing you love most! 

Ultimately, it’s up to you to make the judgment about what’s right for you and your pet. In terms of safety and comfort, where do you think your dog, cat, or otherwise will feel the least anxious in your absence? When you examine each scenario, which option makes you feel at ease?

Take a few nights to sleep on it so that you can make an informed, well-thought-out decision.

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Angel K. profile picture
Angel K.
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My husband and I came in to visit to look at the puppies and options they have. They gave us a good amount of time to get to know a puppy, but we had another puppy in mind too. They did a great job with handling customers. The staff quickly wanted to know the purpose and how serious we were on buying before they gave out a second puppy, which I understand. However, we were interested but this also turned us off. The puppies were individually confined which is not great environmentally and socially for them. (My opinion, but to each their own.) Otherwise, it was not bad of an experience. I will come back. Just things to consider. We will keep them in mind for a specific breed only.
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Zahra Safavian profile picture
Zahra Safavian
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We had a great experience at XO with our first dog so it was a no-brainer to return when we were looking to add another puppy to our family. We had an equally great experience the second time around, and happy to find another perfect match.
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Rose Fitzmorris profile picture
Rose Fitzmorris
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Rene was super informative and helpful throughout the experience! My family and I are so excited to bring home our girl ☺️
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Luis Torrealba profile picture
Luis Torrealba
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Got my German shepherd puppy from here for a reasonable price, the process was reallly simple and fast they even threw in some complimentary items for the dog as a gift would recommend xo pups!
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shahyad Shawn lotfalian profile picture
shahyad Shawn lotfalian
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Lovely place and best customer i visit this store the girl it was helpful and friendly but I forgot her name i sorry she help me to visit pomeranian puppy I will recommend this store to everyone and I'm going back to pick up pomeranian
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se jung son
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Rene he is awesome ~
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Madison Nelson profile picture
Madison Nelson
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Drove up from Norfolk to see a puppy and we’re taking him home the same day, super friendly staff and quick process!
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